This privacy policy is aimed at you as a customer belonging to one or more of the following categories:

  • Retail customers (customers in our stores);
  • ETail Customers (customers who shop online);
  • Account holders (customers with a registered account on our website).

If you make a purchase in one of our physical stores, we may process your name, email address and purchase history to serve customers, process refunds and provide recommendations to customers on any products you purchase and send you electronic receipts. We will only collect information if you agree to it. The legal basis for processing is a balance of interests in which our legitimate interest is to be able to provide services to customers and facilitate the administration of refunds, exchanges and complaints.

Your contact information may also be processed for direct marketing purposes, namely to inform you by email or other messaging services about our products, special events or promotions. The legal basis for processing is a balance of interests in which our legitimate interest is to sell our products to existing customers.

When you purchase a product online, your name, email address, phone number, delivery address and billing address (including street name, zip code, city and country) are used to process your order. The data is also processed so that the NEBESITE brand can process any refunds, exchanges and complaints, as well as contact you on any questions or comments that you may have in regard of the product(s). We collect a phone number so that we can send you a text message when the goods arrive at the place of receipt. The legal basis for processing is that it is necessary for NEBESITE to fulfill its contractual obligations to you.

Your purchase history is also saved so that NEBESITE can process any refunds, exchanges and complaints, andalso contact you on any questions or comments that you may have in regard of the product(s). The legal basis for processing is a balance of interests where the legitimate interest of NEBESITE is to facilitate the administration of refunds, exchanges and complaints.

NEBESITE does not sell or lease our customers' personal data to any other organization.

For more information about our privacy policy and if you have any questions or would like to file a complaint, please contact us by email nebesite.clothes@gmail.com.